Why Credit Makes People So Freaking Mad: A Theory

Credit Score

Why Credit Makes People So Freaking Mad: A Theory

Why Credit Makes People So Freaking Mad: A Theory

No one really likes reading about credit, credit scores and credit reports. As editor of a publication devoted to teaching people about these things, it’s a fact that I’ve had to learn to live with, and it’s not a surprising one. There’s plenty for people to get mad about. Credit is confusing, credit report errors... Read More

Even the Tech-Savvy Prefer Paper Bank Statements, Study Finds

Personal Finance

Even the Tech-Savvy Prefer Paper Bank Statements, Study Finds

Even the Tech-Savvy Prefer Paper Bank Statements, Study Finds

There’s a new push to slow the paperless revolution, and no, the paper manufacturers aren’t behind it. The National Consumer Law Center recently issued a report saying electronic bank statements can make it difficult for people to get information about their financial accounts, particularly for lower-income accountholders who tend to have limited access to technology.... Read More

How Late Can I Pay a Bill Before It Hurts My Credit?

Credit 101

How Late Can I Pay a Bill Before It Hurts My Credit?

How Late Can I Pay a Bill Before It Hurts My Credit?

It’s irritating to run across a bill and to realize it was due yesterday… or last week. If it’s a credit card bill, you may also have to pay a fee (sometimes, if it’s a rare slip-up, you can get it waived), and it can be especially scary to find an overdue bill if you have... Read More

More Consumers Paying Their Loans on Time

Managing Debt

More Consumers Paying Their Loans on Time

More Consumers Paying Their Loans on Time

Just 1.51% of all consumer installment loans — like personal loans and auto loans — were 30 or more days past due in the third quarter of 2014, a record-low delinquency rate, according to a report from the American Bankers Association. The 15-year average delinquency rate is 2.3%, and delinquencies hovered above 3% at the height... Read More

Help! Late Payments Are Hurting My Credit… But They Aren’t Mine

Credit Score

Help! Late Payments Are Hurting My Credit… But They Aren’t Mine

Help! Late Payments Are Hurting My Credit… But They Aren’t Mine

A reader, “DJM,” did what we here at Credit.com often suggest: checked his credit report. (Consumers can get their credit reports for free once a year.) He found the results to be discouraging: Listed on my credit report are delinquencies on credit cards that I am only an authorized user and not responsible for the... Read More

Should You Pay Your Mortgage or Your Credit Card?

Mortgages

Should You Pay Your Mortgage or Your Credit Card?

Should You Pay Your Mortgage or Your Credit Card?

In what might be a sign that Americans’ finances are getting back to normal, consumers are now less likely to be late paying their mortgages than their credit card bills, reversing a troubling trend that began in 2008. Traditionally, consumers have made paying their monthly mortgage bills a top priority. When the Great Recession struck,... Read More

Auto Loan Delinquencies Edge Up Slightly

Auto Loans

Auto Loan Delinquencies Edge Up Slightly

Auto Loan Delinquencies Edge Up Slightly

Late payments on car loans remain low, but there has been a shift in momentum. After several quarters of consecutive year-over-year declines, delinquency rates ticked up in the fourth quarter of 2013 to the highest levels in a few years, according to data from the Experian-Oliver Wyman Market Intelligence Reports and Experian’s IntelliView tool The delinquency rate is... Read More

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The Credit.com editorial team is staffed by a team of editors and reporters, each with many years of financial reporting experience. We’ve worked for places like the New York Times, American Banker, Frontline, TheStreet.com, Business Insider, ABC News, NBC News, CNBC and many others. We also employ a few freelancers and more than 50 contributors (these are typically subject matter experts from the worlds of finance, academia, politics, business and elsewhere).

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We take great pains to ensure that the articles, video and graphics you see on Credit.com are thoroughly reported and fact-checked. Each story is read by two separate editors, and we adhere to the highest editorial standards. We’re not perfect, however, and if you see something that you think is wrong, please email us at editorial team [at] credit [dot] com,

The Credit.com editorial team is committed to providing our readers and viewers with sound, well-reported and understandable information designed to inform and empower. We won’t tell you what to do. We will, however, do our best to explain the consequences of various actions, thereby arming you with the information you need to make decisions that are in your best interests. We also write about things relating to money and finance we think are interesting and want to share.

In addition to appearing on Credit.com, our articles are syndicated to dozens of other news sites. We have more than 100 partners, including MSN, ABC News, CBS News, Yahoo, Marketwatch, Scripps, Money Magazine and many others. This network operates similarly to the Associated Press or Reuters, except we focus almost exclusively on issues relating to personal finance. These are not advertorial or paid placements, rather we provide these articles to our partners in most cases for free. These relationships create more awareness of Credit.com in general and they result in more traffic to us as well.

Our Business Model

Credit.com’s journalism is largely supported by an e-commerce business model. Rather than rely on revenue from display ad impressions, Credit.com maintains a financial marketplace separate from its editorial pages. When someone navigates to those pages, and applies for a credit card, for example, Credit.com will get paid what is essentially a finder’s fee if that person ends up getting the card. That doesn’t mean, however, that our editorial decisions are informed by the products available in our marketplace. The editorial team chooses what to write about and how to write about it independently of the decisions and priorities of the business side of the company. In fact, we maintain a strict and important firewall between the editorial and business departments. Our mission as journalists is to serve the reader, not the advertiser. In that sense, we are no different from any other news organization that is supported by ad revenue.

Visitors to Credit.com are also able to register for a free Credit.com account, which gives them access to a tool called The Credit Report Card. This tool provides users with two free credit scores and a breakdown of the information in their Experian credit report, updated twice monthly. Again, this tool is entirely free, and we mention that frequently in our articles, because we think that it’s a good thing for users to have access to data like this. Separate from its educational value, there is also a business angle to the Credit Report Card. Registered users can be matched with products and services for which they are most likely to qualify. In other words, if you register and you find that your credit is less than stellar, Credit.com won’t recommend a high-end platinum credit card that requires an excellent credit score You’d likely get rejected, and that’s no good for you or Credit.com. You’d be no closer to getting a product you need, there’d be a wasted inquiry on your credit report, and Credit.com wouldn’t get paid. These are essentially what are commonly referred to as "targeted ads" in the world of the Internet. Despite all of this, however, even if you never apply for any product, the Credit Report Card will remain free, and none of this will impact how the editorial team reports on credit and credit scores.

Our Owners

Credit.com is owned by Progrexion Holdings Inc. which is the owner and administrator of a number of business related to credit and credit repair, including CreditRepair.com, and eFolks. In addition, Progrexion also provides services to Lexington Law Firm as a third party provider. Despite being owned by Progrexion, it is not the role of the Credit.com editorial team to advocate the use of the company’s other services. In articles, reporters may mention credit repair as an option, for example, but we’ll also be sure to note the various alternatives to that service. Furthermore, you may see ads for credit repair services on Credit.com, but the editorial team isn’t responsible for the creation or implementation of those ads, anymore than reporters for the New York Times or Washington Post are responsible for the ads on their sites.

Your Stories

Lastly, much of what we do is informed by our own experiences as well as the experiences of our readers. We want to tell your stories if you’re interested in sharing them. Please email us at story ideas [at] credit [dot] com with ideas or visit us on Facebook or Twitter.

Thanks for stopping by.

- The Credit.com Editorial Team