Watch Elizabeth Warren Grill a Former Regulator About the Financial Crisis

Personal Finance

Watch Elizabeth Warren Grill a Former Regulator About the Financial Crisis

Watch Elizabeth Warren Grill a Former Regulator About the Financial Crisis

Sen. Elizabeth Warren (D-Mass.) hasn’t shied away from take on high-ranking officials for their alleged roles in the financial crisis of 2008 during her tenure in office during the past three years. The latest target of her ire? Leonard Chanin, a former senior regulator at the Federal Reserve during the George W. Bush administration. During a Senate banking... Read More

Attention Online Loan Shoppers, There’s Now a Place to Take Your Gripes

Personal Loans

Attention Online Loan Shoppers, There’s Now a Place to Take Your Gripes

Attention Online Loan Shoppers, There’s Now a Place to Take Your Gripes

Consumers with complaints about firms offering person-to-person loans can now register their displeasure with the Consumer Financial Protection Bureau, the federal regulator announced this week. The watchdog also published a consumer bulletin with general information about the “P2P” lending industry, also known as “marketplace lending.” “When consumers shop for a loan online we want them to... Read More

When a Debt Collector Pretends to Be the Pizza Guy

Managing Debt

When a Debt Collector Pretends to Be the Pizza Guy

When a Debt Collector Pretends to Be the Pizza Guy

When the phone rang, the message on the caller ID display was a surprise. Sometimes it said, “Flower Shop.” Or “Pizza Delivery.” Or the name or number of a family member. Or “Repossession Services.” When consumers answered the phone, the ruse continued. An operator gave the impression that flowers or pizza were on the way,... Read More

Are You Due a Refund From 2 Major Debt Collectors?

Managing Debt

Are You Due a Refund From 2 Major Debt Collectors?

Are You Due a Refund From 2 Major Debt Collectors?

We recently reported on the Consumer Financial Protection Bureau action filed against two of the nation’s biggest debt collectors, Encore Capital Group and Portfolio Recovery Associates, and the nearly $60 million in refunds the firms owe to consumers. As a result, we’ve been getting a lot of questions from readers wondering how this might affect them.... Read More

Citibank to Pay $700 Million to Cardholders Over Credit Card Add-Ons

Personal Finance

Citibank to Pay $700 Million to Cardholders Over Credit Card Add-Ons

Citibank to Pay $700 Million to Cardholders Over Credit Card Add-Ons

The Consumer Financial Protection Bureau has ordered Citibank to pay $700 million to consumers who were affected by “unfair and deceptive” practices used in selling credit card add-on services, deceptive marketing and unfair billing practices between 2000 and 2013, the CFPB announced today. Eligible customers will be notified and receive refunds, Citi said in a... Read More

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