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Deanna Templeton

Contributor |  In Credit Score, Managing Debt

Deanna Templeton is a financial literacy advocate with 15+ years in the banking and consumer credit industries, including five years with FICO in their credit scoring division. She specializes in educating consumers on the importance of healthy credit management, and shares valuable insight on consumer credit and finance issues.

Help! I Can’t Get Someone Else’s Mistakes Off My Credit Report

Credit 101

Help! I Can’t Get Someone Else’s Mistakes Off My Credit Report

Help! I Can’t Get Someone Else’s Mistakes Off My Credit Report

We recently received this reader question: “I have several negative items on my credit report, including two charge-offs and a collection that I know are not mine and the creditors refuse to remove them. The name that was used isn’t my last name and the address listed is in another state that I have never lived... Read More

An Auto Loan Inquiry Dropped My Credit Score 80 Points! What Now?

Auto Loans

An Auto Loan Inquiry Dropped My Credit Score 80 Points! What Now?

An Auto Loan Inquiry Dropped My Credit Score 80 Points! What Now?

One of our readers went car shopping, and had an unpleasant surprise when the dealer made a credit inquiry. Here’s the story: Recently my boyfriend and I went to look at vehicles for him. He saw one he was interested in but knew we weren’t ready to purchase yet. The auto dealership convinced him to... Read More

Is a Balance Transfer Bad for My Credit?

Credit Cards

Is a Balance Transfer Bad for My Credit?

Is a Balance Transfer Bad for My Credit?

When it comes to your credit scores, the amount of credit card debt you’re carrying can have a significant impact on your scores. With that in mind, how does transferring a credit card balance to another card affect your credit score? That’s the basis of this reader’s question:  I’m rebuilding my credit. Do I get... Read More

Why Are Utilities & Rent Payments Not Included in My Credit Report?

Credit Score

Why Are Utilities & Rent Payments Not Included in My Credit Report?

Why Are Utilities & Rent Payments Not Included in My Credit Report?

Frustrated after being denied for a credit card and later a personal loan, a reader recently wrote in to find out why his utilities and rental payments weren’t being reported in his credit reports or factored into his credit score. His question: “I just applied for a credit card and was turned down. My credit... Read More

Help! Credit Card Theft Is Damaging My Credit Score

Credit Score

Help! Credit Card Theft Is Damaging My Credit Score

Help! Credit Card Theft Is Damaging My Credit Score

If you become a victim of credit card theft, it’s extremely important to report the theft immediately in order to minimize any damage the charges may cause. As shown by this reader’s question, waiting to notify the card issuer may cause additional, unnecessary damage to your credit reports and scores if the fraudulent debt ends... Read More

How Will Collections Affect My Ability to Buy a Home?

Mortgages

How Will Collections Affect My Ability to Buy a Home?

How Will Collections Affect My Ability to Buy a Home?

We recently received a question from a reader who’s planning to purchase a home in the near future and is worried that a record of charge-offs on her credit report could hurt her chances of qualifying for a home loan: Hi. I plan on buying a home in 6 months, and have more than 20%... Read More

Maxing Out on Credit Cards: How Long Will It Hurt Your Credit?

Credit Score

Maxing Out on Credit Cards: How Long Will It Hurt Your Credit?

Maxing Out on Credit Cards: How Long Will It Hurt Your Credit?

When it comes to understanding how your credit score is affected by how much of your available credit you’re using, it can seem complicated. One reader found that a high utilization rate — that is, using a lot of their available credit — was the only negative factor on their credit reports, so they asked us... Read More

2 Years After Bankruptcy, My Credit Is Still Bad — Why?

Credit Score

2 Years After Bankruptcy, My Credit Is Still Bad — Why?

2 Years After Bankruptcy, My Credit Is Still Bad — Why?

The decision to file bankruptcy isn’t an easy one, but it does offer a way out for those who are faced with debts that they won’t ever be able to pay. And while it offers a chance at a fresh start, trying to repair the damage bankruptcy does to your credit can be downright frustrating,... Read More

My Credit Is a Mystery. Where Do I Start?

Credit Score

My Credit Is a Mystery. Where Do I Start?

My Credit Is a Mystery. Where Do I Start?

There’s no denying the fact that credit has become a fundamental part of our financial lives. It influences how much we pay in interest on auto loans, mortgages, student loans and credit cards. It also influences our insurance premiums, deposits on utilities and rent, and in some cases, it can even impact our ability to... Read More

Are Free Credit Reports Different From Lender Credit Reports?

Credit Score

Are Free Credit Reports Different From Lender Credit Reports?

Are Free Credit Reports Different From Lender Credit Reports?

Here at Credit.com we encourage our readers to ask questions, share their personal stories and even vent their frustrations, as is the case with a reader who recently wrote to us to with this question: Why are free credit reports different from the credit reports provided to lenders and other businesses?! What one gets from a... Read More

Show Me More by Deanna Templeton

Certain credit cards and other financial products mentioned in this and other articles on Credit.com News & Advice may also be offered through Credit.com product pages, and Credit.com will be compensated if our users apply for and ultimately sign up for any of these cards or products. However, this relationship does not result in any preferential editorial treatment.

Hello, Reader!

Thanks for checking out Credit.com. We hope you find the site and the journalism we produce useful. We wanted to take some time to tell you a bit about ourselves.

Our People

The Credit.com editorial team is staffed by a team of editors and reporters, each with many years of financial reporting experience. We’ve worked for places like the New York Times, American Banker, Frontline, TheStreet.com, Business Insider, ABC News, NBC News, CNBC and many others. We also employ a few freelancers and more than 50 contributors (these are typically subject matter experts from the worlds of finance, academia, politics, business and elsewhere).

Our Reporting

We take great pains to ensure that the articles, video and graphics you see on Credit.com are thoroughly reported and fact-checked. Each story is read by two separate editors, and we adhere to the highest editorial standards. We’re not perfect, however, and if you see something that you think is wrong, please email us at editorial team [at] credit [dot] com,

The Credit.com editorial team is committed to providing our readers and viewers with sound, well-reported and understandable information designed to inform and empower. We won’t tell you what to do. We will, however, do our best to explain the consequences of various actions, thereby arming you with the information you need to make decisions that are in your best interests. We also write about things relating to money and finance we think are interesting and want to share.

In addition to appearing on Credit.com, our articles are syndicated to dozens of other news sites. We have more than 100 partners, including MSN, ABC News, CBS News, Yahoo, Marketwatch, Scripps, Money Magazine and many others. This network operates similarly to the Associated Press or Reuters, except we focus almost exclusively on issues relating to personal finance. These are not advertorial or paid placements, rather we provide these articles to our partners in most cases for free. These relationships create more awareness of Credit.com in general and they result in more traffic to us as well.

Our Business Model

Credit.com’s journalism is largely supported by an e-commerce business model. Rather than rely on revenue from display ad impressions, Credit.com maintains a financial marketplace separate from its editorial pages. When someone navigates to those pages, and applies for a credit card, for example, Credit.com will get paid what is essentially a finder’s fee if that person ends up getting the card. That doesn’t mean, however, that our editorial decisions are informed by the products available in our marketplace. The editorial team chooses what to write about and how to write about it independently of the decisions and priorities of the business side of the company. In fact, we maintain a strict and important firewall between the editorial and business departments. Our mission as journalists is to serve the reader, not the advertiser. In that sense, we are no different from any other news organization that is supported by ad revenue.

Visitors to Credit.com are also able to register for a free Credit.com account, which gives them access to a tool called The Credit Report Card. This tool provides users with two free credit scores and a breakdown of the information in their Experian credit report, updated twice monthly. Again, this tool is entirely free, and we mention that frequently in our articles, because we think that it’s a good thing for users to have access to data like this. Separate from its educational value, there is also a business angle to the Credit Report Card. Registered users can be matched with products and services for which they are most likely to qualify. In other words, if you register and you find that your credit is less than stellar, Credit.com won’t recommend a high-end platinum credit card that requires an excellent credit score You’d likely get rejected, and that’s no good for you or Credit.com. You’d be no closer to getting a product you need, there’d be a wasted inquiry on your credit report, and Credit.com wouldn’t get paid. These are essentially what are commonly referred to as "targeted ads" in the world of the Internet. Despite all of this, however, even if you never apply for any product, the Credit Report Card will remain free, and none of this will impact how the editorial team reports on credit and credit scores.

Our Owners

Credit.com is owned by Progrexion Holdings Inc. which is the owner and administrator of a number of business related to credit and credit repair, including CreditRepair.com, and eFolks. In addition, Progrexion also provides services to Lexington Law Firm as a third party provider. Despite being owned by Progrexion, it is not the role of the Credit.com editorial team to advocate the use of the company’s other services. In articles, reporters may mention credit repair as an option, for example, but we’ll also be sure to note the various alternatives to that service. Furthermore, you may see ads for credit repair services on Credit.com, but the editorial team isn’t responsible for the creation or implementation of those ads, anymore than reporters for the New York Times or Washington Post are responsible for the ads on their sites.

Your Stories

Lastly, much of what we do is informed by our own experiences as well as the experiences of our readers. We want to tell your stories if you’re interested in sharing them. Please email us at story ideas [at] credit [dot] com with ideas or visit us on Facebook or Twitter.

Thanks for stopping by.

- The Credit.com Editorial Team