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Bob Sullivan

Contributor |  In Personal Finance, Identity Theft

Bob Sullivan is author of the New York Times best-sellers Gotcha Capitalism and Stop Getting Ripped Off. His stories have appeared in The New York Times, the Wall Street Journal, and hundreds of other publications. He has appeared as a consumer advocate and technology expert numerous times on NBC’s TODAY show, NBC Nightly News, CNBC, NPR’s Marketplace, Terry Gross’ Fresh Air, and various other radio and TV outlets. He helped start MSNBC.com and wrote there for nearly 20 years, most of it penning the consumer advocacy column The Red Tape Chronicles. See more at www.bobsullivan.net. Follow Bob Sullivan on Facebook or Twitter.

The Biggest Gotchas You Should Avoid When Moving

Personal Finance

The Biggest Gotchas You Should Avoid When Moving

The Biggest Gotchas You Should Avoid When Moving

Moving is like death and taxes. It’s inevitable, usually dreadful, and also often costly. About 40 million Americans move each year, according to the U.S. Census Bureau. The American Moving & Storage Association says the average interstate move costs more than $5,000, but that’s just the beginning. Moving.com says homeowners spend about $10,000 “feathering the… Read More

Hard Rock’s Las Vegas Hotel & Casino Hacked

Identity Theft

Hard Rock’s Las Vegas Hotel & Casino Hacked

Hard Rock’s Las Vegas Hotel & Casino Hacked

Las Vegas casinos are renowned for their stringent physical security. Security cameras and bouncers don’t necessarily discourage cyberattacks, however, and a major Vegas property disclosed this weekend that hackers had spent the past seven months stealing credit card data from its systems. The Hard Rock Hotel & Casino Las Vegas sent letters to an undisclosed… Read More

Will the New Consumer Privacy Bill Protect You?

Identity Theft

Will the New Consumer Privacy Bill Protect You?

Will the New Consumer Privacy Bill Protect You?

Legislation that would establish new nationwide privacy protections for American consumers was introduced by a group of high-profile Democratic senators on Thursday, including Pat Leahy (Vermont) and Elizabeth Warren (Massachusetts). The Consumer Privacy Protection Act would establish federal standards for notification of consumers when their data is lost or stolen, greatly expand the definition of… Read More

After the SendGrid Hack, Beware of Phishing Scams

Identity Theft

After the SendGrid Hack, Beware of Phishing Scams

After the SendGrid Hack, Beware of Phishing Scams

Email has become a critical tool for transactions — from the sending of Uber receipts to delivery of hotel coupons. Naturally, companies that send mission-critical consumer emails often turn to third-party firms like SendGrid to manage the delivery of millions of messages. Of course, as third parties that maintain trusted relationships with both consumers and corporations,… Read More

CFPB: Bank Charged $50M in Illegal Overdraft Fees

Personal Finance

CFPB: Bank Charged $50M in Illegal Overdraft Fees

CFPB: Bank Charged $50M in Illegal Overdraft Fees

Consumers were charged nearly $50 million in illegal overdraft fees by Alabama-based Regions bank, federal regulators said Tuesday. The bank, which operates in 16 states, failed to get consumers to opt-in to overdraft coverage, failed to stop charging illegal fees for nearly a year after it discovered the activity and also charged illegal fees in… Read More

‘Delayed, Harassed & Threatened': Feds Fine Mortgage Servicer $63M

Managing Debt

‘Delayed, Harassed & Threatened': Feds Fine Mortgage Servicer $63M

‘Delayed, Harassed & Threatened': Feds Fine Mortgage Servicer $63M

Nationwide mortgage servicing company Green Tree will pay $63 million to settle allegations that it mistreated mortgage holders, federal authorities revealed this week. According to a statement on the Consumer Financial Protection Bureau’s website, “The mortgage servicer failed to honor modifications for loans transferred from other servicers, demanded payments before providing loss mitigation options, delayed… Read More

Boomerang Buyers: Is There Homeownership After Foreclosure?

Mortgages

Boomerang Buyers: Is There Homeownership After Foreclosure?

Boomerang Buyers: Is There Homeownership After Foreclosure?

Roughly 7 million Americans lost their homes during the Great Recession. Now, seven years on, the first wave of those consumers might be ready to dip their toes back into the housing market, as their credit reports are finally clean of that negative entry. The group has been dubbed “boomerang buyers.” There’s disagreement about how… Read More

3 Renter Gotchas

Identity Theft

3 Renter Gotchas

3 Renter Gotchas

It’s already hard enough to find an affordable home or apartment to rent (especially if you live in one of these cities). Rental prices are rising fast around the country, even in unexpected places like Kansas City and Portland. But as more people turn to online help to find a decent home, there are more… Read More

Shirley, You Can’t Be Serious. Airplanes Are Hackable?!

Identity Theft

Shirley, You Can’t Be Serious. Airplanes Are Hackable?!

Shirley, You Can’t Be Serious. Airplanes Are Hackable?!

There are two ways to describe an important report issued by Congress’ General Accountability Office this week about airplanes and computers. Here’s how the GAO titled its paper: “FAA Needs a More Comprehensive Approach to Address Cybersecurity As Agency Transitions to NextGen.” And here’s how many observers described the report: “Airplanes can be hacked through passenger… Read More

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