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Bob Sullivan

Contributor |  In Personal Finance, Identity Theft

Bob Sullivan is author of the New York Times best-sellers Gotcha Capitalism and Stop Getting Ripped Off. His stories have appeared in The New York Times, the Wall Street Journal, and hundreds of other publications. He has appeared as a consumer advocate and technology expert numerous times on NBC’s TODAY show, NBC Nightly News, CNBC, NPR’s Marketplace, Terry Gross’ Fresh Air, and various other radio and TV outlets. He helped start MSNBC.com and wrote there for nearly 20 years, most of it penning the consumer advocacy column The Red Tape Chronicles. See more at www.bobsullivan.net. Follow Bob Sullivan on Facebook or Twitter.

Was Dairy Queen Hacked?

Identity Theft

Was Dairy Queen Hacked?

Was Dairy Queen Hacked?

Even ice cream isn’t safe from hackers. Security watchdog Brian Krebs reported late Tuesday night that venerable summer-fun brand Dairy Queen may have been victimized by credit card thieves using techniques vaguely similar to the criminals who attacked Target stores last year. The news comes just days after the Secret Service issued a bulletin warning… Read More

CFPB Fines Auto Company $2.75 Million for Distorting Credit Reports

Credit 101

CFPB Fines Auto Company $2.75 Million for Distorting Credit Reports

CFPB Fines Auto Company $2.75 Million for Distorting Credit Reports

It’s every consumer’s worst credit score nightmare — a lender dinging their score repeatedly by sending wrong, negative information to the credit bureaus for years. On Wednesday, the Consumer Financial Protection Bureau said a Texas-based auto lender did just that, sending bad data to credit bureaus through “systemic inaccuracies,” and ordered the firm to pay… Read More

The $2,400 Debt That Wouldn’t Die

Managing Debt

The $2,400 Debt That Wouldn’t Die

The $2,400 Debt That Wouldn’t Die

Eduardo Austin spent the summer of 2010 watching hundreds of dollars get sucked out of his paycheck every payday by the clerk’s office of the State Court of Fulton County, Georgia. Back in 2004, Discover card had won a $2,401 judgment against him for unpaid credit card bills. The money finally started coming out of… Read More

Beware of Scams in the Wake of Robin Williams’ Death

Identity Theft

Beware of Scams in the Wake of Robin Williams’ Death

Beware of Scams in the Wake of Robin Williams’ Death

Even for a celebrity death, the worldwide response to Robin Williams’ passing has been remarkable. Within minutes on Monday, news of the comedian’s death was dominating trending topics on Twitter and filling up Facebook news feeds. Unfortunately, that makes it a tremendous opportunity for scam artists and computer virus writers, who never fail to take… Read More

CFPB Warns of Bitcoin Dangers

Personal Finance

CFPB Warns of Bitcoin Dangers

CFPB Warns of Bitcoin Dangers

It’s a bit too early to trust Bitcoin, the Consumer Financial Protection Bureau said Monday, in an announcement sure to be unpopular with fans of the digital currency. Bitcoin users face “unclear costs, volatile exchange rates, the threat of hacking and scams,” and lack of clear refund paths, the CFPB said in a pretty sternly-issued warning…. Read More

Are Schools Protecting Your Kids’ Data?

Identity Theft

Are Schools Protecting Your Kids’ Data?

Are Schools Protecting Your Kids’ Data?

A 40-year old federal law protects kids’ school records from the prying eyes of outsiders, but the law is in desperate need of a 21st-Century overhaul. Efforts to do that began last week with the introduction of the Protecting Student Privacy Act in Congress by Senators Edward J. Markey (D-Mass.) and Orrin Hatch (R-Utah), but… Read More

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