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Bob Sullivan

Contributor |  In Personal Finance, Identity Theft

Bob Sullivan is author of the New York Times best-sellers Gotcha Capitalism and Stop Getting Ripped Off. His stories have appeared in The New York Times, the Wall Street Journal, and hundreds of other publications. He has appeared as a consumer advocate and technology expert numerous times on NBC’s TODAY show, NBC Nightly News, CNBC, NPR’s Marketplace, Terry Gross’ Fresh Air, and various other radio and TV outlets. He helped start MSNBC.com and wrote there for nearly 20 years, most of it penning the consumer advocacy column The Red Tape Chronicles. See more at www.bobsullivan.net. Follow Bob Sullivan on Facebook or Twitter.

CFPB Says Flagstar Bank Stonewalled Troubled Homeowners

Mortgages

CFPB Says Flagstar Bank Stonewalled Troubled Homeowners

CFPB Says Flagstar Bank Stonewalled Troubled Homeowners

At-risk homeowners trying save their homes from foreclosure during the mortgage meltdown complained for years that banks were systematically stonewalling them. On Monday, federal regulators accused a financial institution of doing just that, alleging that Michigan-based Flagstar Bank intentionally frustrated homeowners and pushed some into foreclosure. The Consumer Financial Protection Bureau said Flagstar “failed …at… Read More

The Charity That’s Taking On Debt Collectors

Managing Debt

The Charity That’s Taking On Debt Collectors

The Charity That’s Taking On Debt Collectors

The Samaritan Center in Jefferson City, Missouri cares for the poor by providing groceries, free medical and dental care, Christmas gifts and Halloween costumes for kids….and lawyers to fight off debt collectors. It might seem strange that what started as a food bank for that state’s capital city has turned into a pseudo law firm,… Read More

CFPB Targets Payday Lender’s ‘Cash-Grab Scam’

Personal Loans

CFPB Targets Payday Lender’s ‘Cash-Grab Scam’

CFPB Targets Payday Lender’s ‘Cash-Grab Scam’

A new, brazen fraud begins with a twist: Instead of losing money, consumers get money, which is unexpectedly deposited into their checking account. But the surprise windfall turns into a big headache, and even bigger bills, the CFPB says in a lawsuit disclosed Wednesday. The cash comes from a payday lender owned by a firm… Read More

U.S. Ranks Only 12th in Well-Being Survey

Personal Finance

U.S. Ranks Only 12th in Well-Being Survey

U.S. Ranks Only 12th in Well-Being Survey

Here’s another reason you might feel a slight unease, or restlessness – a topic I am exploring in depth right now. People who live in the U.S. enjoy a standard of well-being that is below that of countries including Panama, Canada, Denmark and Brazil, according to a survey published Tuesday by Gallup and Healthways, which provides wellness services… Read More

CFPB Sues Corinthian Colleges for Predatory Lending

Students

CFPB Sues Corinthian Colleges for Predatory Lending

CFPB Sues Corinthian Colleges for Predatory Lending

One of the nation’s largest for-profit schools engaged in a lengthy series of deceptive acts to entice poor students to enroll and take out pricey student loans, the Consumer Financial Protection Bureau alleged Tuesday, saying the school had a “pervasive culture…that allowed employees to routinely deceive and illegally harass” student borrowers. Corinthian Colleges, Inc., which… Read More

The Fight to Stop Robocalls

Identity Theft

The Fight to Stop Robocalls

The Fight to Stop Robocalls

If technology exists that could stop scammy robocalls before they pester and cheat Americans, why don’t phone companies use it?  That’s the crux of a letter sent Tuesday by attorneys general from 39 states and territories to the Federal Communications Commission. Software with names like NoMoRobo, Call Control and Telemarketing Guard can root out many unwanted and… Read More

Home Depot Confirms Data Breach: What’s Next?

Identity Theft

Home Depot Confirms Data Breach: What’s Next?

Home Depot Confirms Data Breach: What’s Next?

Home Depot shoppers, check your credit card bills and bank statements. The home improvement giant confirmed Monday it was hit by hackers. While information is still scarce, it’s clear the hack will have a huge footprint. Here’s the relevant part of the firm’s statement: “Last Tuesday, September 2, we disclosed that we were investigating a… Read More

Police Hope Software Will Stop Crime Before It Happens

Identity Theft

Police Hope Software Will Stop Crime Before It Happens

Police Hope Software Will Stop Crime Before It Happens

The promise to local police departments is simple: Buy our software, and we will help you prevent crime before it happens. How? Through a social media “listening lens.” Called “SnapTrends,” the web-based service sifts through every Facebook status, Tweet, Instagram photo, YouTube video and other social media post within a designated area. That “listening lens”… Read More

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