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Bob Sullivan

Contributor |  In Personal Finance, Identity Theft

Bob Sullivan is author of the New York Times best-sellers Gotcha Capitalism and Stop Getting Ripped Off. His stories have appeared in The New York Times, the Wall Street Journal, and hundreds of other publications. He has appeared as a consumer advocate and technology expert numerous times on NBC’s TODAY show, NBC Nightly News, CNBC, NPR’s Marketplace, Terry Gross’ Fresh Air, and various other radio and TV outlets. He helped start MSNBC.com and wrote there for nearly 20 years, most of it penning the consumer advocacy column The Red Tape Chronicles. See more at www.bobsullivan.net. Follow Bob Sullivan on Facebook or Twitter.

4 Furniture Shopping Gotchas

Personal Finance

4 Furniture Shopping Gotchas

4 Furniture Shopping Gotchas

Buying furniture has always been a perilous, complex affair. You don’t buy a couch the way you buy a television or a laptop computer. You can’t carry the couch out of the store with you (most of the time). Heck, usually you don’t really have a great idea when the couch will get to your… Read More

Can Search Engines Stop Student Loan Scammers?

Students

Can Search Engines Stop Student Loan Scammers?

Can Search Engines Stop Student Loan Scammers?

If you’ve checked your spam folder recently, you know that offers of student loan debt relief have exploded right along with the student loan debt problem. You probably know it’s a bad idea to answer spam in a quest to lower your loan payments, but you might be more inclined to answer an advertisement you… Read More

Should You Ever Link Your Bank Account to an App?

Identity Theft

Should You Ever Link Your Bank Account to an App?

Should You Ever Link Your Bank Account to an App?

Consumers routinely share their online banking passwords with third-party apps that help with everything from budgeting to tax preparation. Apparently banks would like this to stop. JPMorgan Chase posted this notice on its website in April: “If you give out your chase.com User ID and Password, you are putting your money at risk,” says a… Read More

Private Student Loan Co-Signers Rarely Let Off the Hook, CFPB Finds

Students

Private Student Loan Co-Signers Rarely Let Off the Hook, CFPB Finds

Private Student Loan Co-Signers Rarely Let Off the Hook, CFPB Finds

Co-signers for private student loans have had significant difficulty handing off the obligation to the primary borrower, despite what the lenders’ marketing materials say, according to a report issued Thursday by the Consumer Financial Protection Bureau. Of those who applied for release from their co-signing agreement, 90% were rejected, the CFPB found. The report also… Read More

4 Mattress-Shopping Gotchas

Personal Finance

4 Mattress-Shopping Gotchas

4 Mattress-Shopping Gotchas

Buying a mattress fits somewhere in between buying a car and buying a home on the dreaded “babe in the woods” scale. As a big-ticket, infrequent purchase, consumers who go looking for a better night’s sleep find themselves navigating a hazy world full of intentional brand confusion and seemingly meaningless price tags. Buying a mattress… Read More

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