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Bob Sullivan

Contributor |  In Personal Finance, Identity Theft

Bob Sullivan is author of the New York Times best-sellers Gotcha Capitalism and Stop Getting Ripped Off. His stories have appeared in The New York Times, the Wall Street Journal, and hundreds of other publications. He has appeared as a consumer advocate and technology expert numerous times on NBC’s TODAY show, NBC Nightly News, CNBC, NPR’s Marketplace, Terry Gross’ Fresh Air, and various other radio and TV outlets. He helped start MSNBC.com and wrote there for nearly 20 years, most of it penning the consumer advocacy column The Red Tape Chronicles. See more at www.bobsullivan.net. Follow Bob Sullivan on Facebook or Twitter.

Troubled Private Student Loan Borrowers Get Little Help, CFPB Says

Students

Troubled Private Student Loan Borrowers Get Little Help, CFPB Says

Troubled Private Student Loan Borrowers Get Little Help, CFPB Says

Borrowers stuck with oppressive private student loan debts continue to get little mercy from lenders, which is bad for both consumers and the financial institutions, according to a report issued Thursday by the Consumer Financial Protection Bureau. While distressed mortgage holders have several opportunities to appeal for lower monthly payments, and federal student loan borrowers… Read More

Could LinkedIn Cost You a Job?

Credit Score

Could LinkedIn Cost You a Job?

Could LinkedIn Cost You a Job?

Anything you say to LinkedIn can be used against you when you are job hunting. You might have known that already. But you probably didn’t know that LinkedIn has special products specifically aimed at helping hiring managers ask former co-workers about you. LinkedIn’s “Trusted Reference” report, available only to paying premium users, compiles a list… Read More

AT&T May Owe You a Refund for Bogus Charges

Personal Finance

AT&T May Owe You a Refund for Bogus Charges

AT&T May Owe You a Refund for Bogus Charges

It’s one of the more cynical gotchas consumers face, and finally, a big mobile phone company is paying the price. AT&T has agreed to pay $105 million to settle charges that it enabled, and profited from, massive phone bill cramming.   In cramming, consumers unknowingly signed up for useless text-message services and other products that around… Read More

The High-Tech Ways Debt Collectors Get You to Pay Up

Managing Debt

The High-Tech Ways Debt Collectors Get You to Pay Up

The High-Tech Ways Debt Collectors Get You to Pay Up

It sounds like science fiction. A lender sitting in an office who wants a payment clicks a button on a screen, and suddenly, the borrower’s car is disabled on the side of the road. “Pay now or you’ll never drive again,” is the clear message. It’s not a movie script. Car “ignition interrupt devices” are… Read More

CFPB Says Flagstar Bank Stonewalled Troubled Homeowners

Mortgages

CFPB Says Flagstar Bank Stonewalled Troubled Homeowners

CFPB Says Flagstar Bank Stonewalled Troubled Homeowners

At-risk homeowners trying save their homes from foreclosure during the mortgage meltdown complained for years that banks were systematically stonewalling them. On Monday, federal regulators accused a financial institution of doing just that, alleging that Michigan-based Flagstar Bank intentionally frustrated homeowners and pushed some into foreclosure. The Consumer Financial Protection Bureau said Flagstar “failed …at… Read More

The Charity That’s Taking On Debt Collectors

Managing Debt

The Charity That’s Taking On Debt Collectors

The Charity That’s Taking On Debt Collectors

The Samaritan Center in Jefferson City, Missouri cares for the poor by providing groceries, free medical and dental care, Christmas gifts and Halloween costumes for kids….and lawyers to fight off debt collectors. It might seem strange that what started as a food bank for that state’s capital city has turned into a pseudo law firm,… Read More

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