A reader, Nena, recently reached out to us after a debt collector contacted her about money owed on a contract with a health club — only it was her boyfriend (now ex-boyfriend) who had been paying and who had stopped. “I have a situation where my boyfriend had opened a contract and added me on... Read More
A reader, Susan, reached out to us to find out if she had any chance of getting a judgment for a medical collections overturned. She said she never received a bill, and the original creditor, a doctor’s billing company, didn’t have a record of it either. But it was on her credit report. And so... Read More
Debit cards can have a lot of appeal — especially if credit cards have resulted in statement shock, overdraft fees and even regret. So it’s not hard to understand why some people cut up their credit cards, put them on ice (literally) or decide they will, from here on out, use only debit cards. It... Read More
Let’s say you have a new credit card embedded with an EMV chip and a card with only a magnetic stripe (your EMV chip card should also have a magnetic stripe). Should you automatically start giving preference to the card with the chip? What if you get better rewards in certain categories if you use... Read More
If your favorite retailers have your email address, you’ve probably already gotten an email suggesting that, if you love shopping there, you might like working there (and getting an employee discount). Whether you got one of those emails or not, now — yes, well before Halloween — is the time to begin considering your options... Read More
A Credit.com reader recently reached out to us wanting to help her daughter, whose credit is being trashed because of a medical bill from when she was a teenager — old enough to be held financially responsible, but not old enough to consent to treatment. Here’s what she told us: My daughter received care at age 18... Read More
Americans are major multi-taskers. Sometimes we don’t want to do one thing, when we could be doing two (or more). Apparently, that goes for online shopping. It’s not terribly surprising that 35.5% of us say we’ve shopped in bed. After all, that’s just a step beyond looking through ads in a magazine. But in the bathroom?... Read More
When you don’t have a lot of money to work with, trying to manage it can seem all but futile. It can feel like “money management” is best left to people who have a lot more resources. (And when you don’t have much to manage, who can afford to hire someone to help figure out... Read More
It would be unkind to say I am a total failure in the world of domestic home-improvement projects. Not inaccurate, just unkind. Because I really try. And luckily for the retailers who sell dreams of being successful next time, I never completely give up. Which is why I should stay out of stores with painted... Read More
Around November of last year, a new Nissan Leaf turned up in our driveway, partly thanks to generous incentives from federal and state governments. And then, thanks to a safety feature we wanted (a front and side camera), the options package included a high-end sound system and a free three-month trial of satellite radio. It was,... Read More
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Thanks for checking out Credit.com. We hope you find the site and the journalism we produce useful. We wanted to take some time to tell you a bit about ourselves.
The Credit.com editorial team is staffed by a team of editors and reporters, each with many years of financial reporting experience. We’ve worked for places like the New York Times, American Banker, Frontline, TheStreet.com, Business Insider, ABC News, NBC News, CNBC and many others. We also employ a few freelancers and more than 50 contributors (these are typically subject matter experts from the worlds of finance, academia, politics, business and elsewhere).
We take great pains to ensure that the articles, video and graphics you see on Credit.com are thoroughly reported and fact-checked. Each story is read by two separate editors, and we adhere to the highest editorial standards. We’re not perfect, however, and if you see something that you think is wrong, please email us at editorial team [at] credit [dot] com,
The Credit.com editorial team is committed to providing our readers and viewers with sound, well-reported and understandable information designed to inform and empower. We won’t tell you what to do. We will, however, do our best to explain the consequences of various actions, thereby arming you with the information you need to make decisions that are in your best interests. We also write about things relating to money and finance we think are interesting and want to share.
In addition to appearing on Credit.com, our articles are syndicated to dozens of other news sites. We have more than 100 partners, including MSN, ABC News, CBS News, Yahoo, Marketwatch, Scripps, Money Magazine and many others. This network operates similarly to the Associated Press or Reuters, except we focus almost exclusively on issues relating to personal finance. These are not advertorial or paid placements, rather we provide these articles to our partners in most cases for free. These relationships create more awareness of Credit.com in general and they result in more traffic to us as well.
Our Business Model
Credit.com’s journalism is largely supported by an e-commerce business model. Rather than rely on revenue from display ad impressions, Credit.com maintains a financial marketplace separate from its editorial pages. When someone navigates to those pages, and applies for a credit card, for example, Credit.com will get paid what is essentially a finder’s fee if that person ends up getting the card. That doesn’t mean, however, that our editorial decisions are informed by the products available in our marketplace. The editorial team chooses what to write about and how to write about it independently of the decisions and priorities of the business side of the company. In fact, we maintain a strict and important firewall between the editorial and business departments. Our mission as journalists is to serve the reader, not the advertiser. In that sense, we are no different from any other news organization that is supported by ad revenue.
Visitors to Credit.com are also able to register for a free Credit.com account, which gives them access to a tool called The Credit Report Card. This tool provides users with two free credit scores and a breakdown of the information in their Experian credit report, updated twice monthly. Again, this tool is entirely free, and we mention that frequently in our articles, because we think that it’s a good thing for users to have access to data like this. Separate from its educational value, there is also a business angle to the Credit Report Card. Registered users can be matched with products and services for which they are most likely to qualify. In other words, if you register and you find that your credit is less than stellar, Credit.com won’t recommend a high-end platinum credit card that requires an excellent credit score You’d likely get rejected, and that’s no good for you or Credit.com. You’d be no closer to getting a product you need, there’d be a wasted inquiry on your credit report, and Credit.com wouldn’t get paid. These are essentially what are commonly referred to as "targeted ads" in the world of the Internet. Despite all of this, however, even if you never apply for any product, the Credit Report Card will remain free, and none of this will impact how the editorial team reports on credit and credit scores.
Lastly, much of what we do is informed by our own experiences as well as the experiences of our readers. We want to tell your stories if you’re interested in sharing them. Please email us at story ideas [at] credit [dot] com with ideas or visit us on Facebook or Twitter.