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Melissa Heltzel

Managing Editor |  In Personal Finance, Credit Cards

Melissa Heltzel, Credit.com’s Managing Editor, has been a band photographer, animation producer, e-learning content developer, as well as an editor and staff writer for various lifestyle publications. She holds an MFA from Columbia University’s graduate nonfiction writing program.

Credit Unions Beat Big Banks in Customer Happiness

Personal Finance

Credit Unions Beat Big Banks in Customer Happiness

Credit Unions Beat Big Banks in Customer Happiness

The number of people who moved their money into credit unions in October may not have been as strong as the original estimates suggested, but a new study reveals that the folks who do belong to credit unions are happier with their banking experience than those who deal with the big banks. [Article: Not Your... Read More

CFPB to Financial Whistleblowers: Let’s Talk

Personal Finance

CFPB to Financial Whistleblowers: Let’s Talk

CFPB to Financial Whistleblowers: Let’s Talk

Do you work in the financial sector and is your company breaking consumer laws? The U.S. government’s new consumer financial watchdog would very much like you to tell them all about it. The Consumer Financial Protection Agency announced Thursday that it’s inviting tips from whistleblowers on violations of Federal consumer protection laws. [Read related articles... Read More

CFPB to America: Read Your Credit Card Agreement, Already!

Credit Cards

CFPB to America: Read Your Credit Card Agreement, Already!

CFPB to America: Read Your Credit Card Agreement, Already!

I’m sure there’s someone out there who eagerly awaits the arrival of their credit card agreement so they can devour each word with rapt attention. (Actually, we know at least one person who freely admits to being obsessive about the fine print, and we love her for it.) But if you’re like millions of other... Read More

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