E-wallets are going mainstream, and as more consumers buy in they should be questioning whether the technology could affect their credit score.
Consumers might not see an immediate parallel, but there are a few factors for mobile wallet users to consider. For one, the mobile wallet industry is still young, and the privacy and security of these systems are a work in progress. Also, mobile wallets make it easier to impulse shop, and the juryโs still out on whether such devices like Google Wallet and PayPalโs digital wallet could negatively impact oneโs financial behavior. Itโs a lot to take in, and given all the credit fraud going around, itโs a decision worth thinking through. So before you take a walk on the digital side, letโs examine two of the issues that you should watch out for.
Digital Privacy and Security
Perhaps the biggest drawback to joining the e-wallet revolution is the uncertainty surrounding it. A Pew survey released in April of 1,021 tech experts found that most of them predict โmobile payment systemsโ will go mainstream by 2020, though they largely agreed it would take several years for it to truly catch on, due to privacy concerns and the barriers to businesses adopting the systems. Yet some experts argue it could take even longer, because they believe those concerns about privacy and fraud are significant.
Consumers remain wary of how secure their information is. And itโs no secret that hackers are working to find their way into consumersโ mobile wallets. For example, even as Google Wallet works to secure its network, third party researchers have hacked into the system, according to American Banker. The same article notes that Androids are the most targeted for malware, which can also expose users to greater risk of fraud.
Hacking and malware aside, a study by Symantec earlier this year highlighted the risks of usersโ plain old forgetfulness โ the lost smartphone. The study found that 96 percent of people who picked up lost phones tried to access personal or business data on the device. And 43 percent tried to access an online banking app. And an unprotected mobile wallet could serve as an easy entry into the financial life of someone whoโs lost their phone.
Impulse Spending
Another issue to consider is how the e-wallet will impact your spending. Not everyone can restrain themselves when presented with a flurry of push notifications soliciting the latest free coffee or daily deal on their smartphone. With PayPalโs digital wallet, for example, usersโ habits are monitored to help the service customize its referrals. But while thatโs great for finding deals on products you might want to buy, the pitfall lies in how easy it is to spend when really thinking. Or in the store. All your credit information is tied to the wallet, so you can order a mocha from across the street at Starbucks and forget about it. You might even schedule a service, and forget that, too. The problem is that it might not feel like youโre spending all that much, but you will be because itโs so easy to do. And as Credit.com personal finance expert Gerri Detweiler points out, your score could be hurt by the high balance on your card.
What Your Credit Score Shows
Despite the concerns outlined above, there is good news for those interested in taking e-wallets for a spin. If the user sticks to their budget, and their data isnโt compromised and used for fraud, using the wallet wonโt directly influence their credit score.
Credit bureaus canโt tell when youโre using a mobile wallet to make your purchases, just like they canโt tell whether someone is swiping your credit card or punching in its number, said the experts we spoke with. The same goes for credit scoring models that calculate your credit score.
โThe credit report only includes information about your balances, debt and payment history. How you pay for purchases doesnโt change that,โ said Detweiller. Whatโs more, โwhen a credit card balance appears on a credit report, it doesnโt indicate whether those charges were made online or in store or by mobile wallet,โ noted Barry Paperno, Credit.comโs credit scoring expert. โCredit reports donโt reflect the manner in which transactions are made, i.e. online vs. in store vs. wallet, and the credit scoring formulas only access whatโs on a credit report.โ
With this in mind, the only thing you have to lose is โฆ well, everything and nothing. Until the technologyโs widely adopted, fortunately the choice will be yours.
Image: Vernon Chan, via Flickr
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