When it comes to website security and functionality, Discover tops a new list from Forrester Research.
The Forrester study, titled “2012 U.S. Credit Card Secure Website Rankings,” was conducted from March 6-9 and compared the top six U.S. issuers on 50 different criteria.
While Discover didn’t get a perfect score, it did achieve an 80 out of 100, the highest among all of the issuers. The issuer ranked highly in the online servicing category and the site’s security features were said to be “significantly above minimum standards.”
Security is a growing concern for many cardholders. As recently as March, information associated with 1.5 million accounts was stolen from a major processor of debit and credit card payments.
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Also, talk of the mobile wallet is making consumers second-guess the security of a new payment option. As more issuers provide options for swipeless or contactless payments, security is becoming even more important for cardholders even as the industry reassures consumers that encryption used for this type of mobile payment system actually makes them more secure than regular credit cards.
Discover was also applauded for its customizable alerts that make it easier for customers to manage their accounts.
Image: Philip Taylor PT, via Flickr